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Community Corner

BURN CENTER HONORED WITH A 5 STAR EXCELLENCE AWARD

Santa Clara County, CA. The Burn Center at Santa Clara Valley Medical Center was named a 2013 PRC 5 Star Excellence Award winner for the third year in a row. The Center received the 5 Star Excellence Award for scoring in the top 10% nationally in overall quality of care, having been rated as excellent by their patients. The award was presented at a national awards ceremony held in Orlando, Florida, attended by healthcare leaders from across the United States. PRC is a nationally-known healthcare marketing research company headquartered in Omaha, Nebraska. The Regional Burn Center at Santa Clara Valley Medical Center (SCVMC) is one of only two burn trauma centers in Northern California. With the most advanced burn treatment technology and techniques, these highly skilled specialists ensure the best possible patient care and increase the chances for recovery. The American College of Surgeons and the American Burn Association have verified that the Burn Center at SCVMC provides optimal care to burn patients from the time of injury through rehabilitation. The Burn Center treats about 250 hospital patients each year. PRC conducts research to obtain the opinions of patients via a confidential survey to assess their perceptions about the care they received. Santa Clara Valley Medical Center uses these findings to continuously improve and enhance patient satisfaction. "We are thrilled that our Burn Center was recognized with a national Excellence in Healthcare Award," said Paul Lorenz, Chief Executive Officer, Santa Clara Valley Medical Center. "Because of their hard work, dedication and expertise, patients have rated the Burn Center as excellent. Congratulations to the entire team who have once again demonstrated their passion to be among the best of the best." About SCVMC Santa Clara Valley Medical Center provides high-quality, specialized treatment for emergency medical care, trauma, burns and rehabilitation from severe injuries. In some cases, Santa Clara County’s public hospital is the only hospital in the region to provide this level of comprehensive care. The hospital is accredited by The Joint Commission. For more information, visit www.scvmed.org

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